After numerous futile attempts to pay the DEWA bills online for the past two months and hearing nothing from DEWA after my request for the final bill, I decided to call the DEWA office to sort it out.
Due to my circumstances (I am leaving the apartment and Dubai on the same day), I was advised to bring my air ticket to any DEWA offices to request an express final DEWA bill to be made on the last day.
I searched for the location of DEWA offices online and I could not for the life of me figure out what was written on this map.
Can you gather any information, or anything at all, from this map? It's incredible, don't you think?
In the end I had to pick the DEWA Head Office, which is located near Grand Hyatt which I know the exact location, and searched for it after a 15 minutes drive around the neighbourhood.
This is the only map on the DEWA website I can comprehend.
I went to the counter and waited for 10 minutes before being served. Then I was instructed to go to a room to talk to a supervisor regarding my special request. After that, I was asked to go back to the same counter to get some numbers. Consequently the lady at the counter had to leave her desk and talked to that supervisor.
Finally, I was told to go back to the DEWA office on my final day and pay the final bill. They will disconnect the electricity and water on my last day. I just hope I will get the chance to at least take a shower in the morning before they cut off everything. Let's just hope.